What do our customers think?
Take a look at what actual users of our service are saying
Here at 4G Internet, we’ve always known that that our 4G broadband services would make a real difference to those who've been suffering with slow broadband speeds. However, we also know that there’s no substitute for real-world feedback from actual customers.
So we very recently conducted a customer satisfaction survey across a wide-ranging selection of both our home and business subscribers. Here’s just some of what they actually told us… and entirely in their own words.
- “Everything is brilliant, fantastic, like the difference between night and day. It’s sooo much less stress!”Mr. C - East Ayrshire
- “This is dramatically better - in fact life-changing, especially with kids in the property.”Mrs. P - Kent
- “You have provided me with the broadband that no one else could.”Ms. I - Mid Lothian
- “This is very definitely a much faster connection than we've ever been able to get in our rural location.”Ms. N - Monmouthshire
- “I can now watch catch-up TV and use streaming services. Also, because my partner works from home, this has made a huge difference.”Mr. L - Worcestershire
- “It’s given us fibre speed broadband in the middle of nowhere… so this is great!”Mr. C - Scottish Borders
- “Your 4G broadband service has literally made a massive difference to us.”Mr. H - Northumberland
- “This has allowed us to connect to the internet in a way we couldn’t before and with exceptional speeds just like normal broadband.”Mr. C - Dundee
- “It's made me much better-tempered when using my computer at home because everything's so much faster.”Mr. B - Cumbria
- “It's enabled us to have our office. Without it, we simply couldn't have the office running.”Mr. M - Fife
- “The good thing is we can now stream and watch online services with no issues. Excellent speeds.”Mrs. W - Kent
- “It's so useful to have 4G broadband, specifically for work and downloads. It's so much quicker that we can now complete work much more efficiently.”Mr. R - Aberdeenshire
- “It's been fantastic - just great!”Mr. M - West Sussex
- “Incredibly satisfactory!”Mrs. H - County Fermanagh
- “Finally! Great internet!”Mrs. H - Lancashire
In fact, 100% of those responding rated their overall experience of 4G Internet as their broadband service provider as fair (14%), good (65%) or excellent (21%).
Again, those responding told us that our 4G broadband service either met (69%), bettered (23%) or greatly exceeded (4%) their expectations.
Finally, 93% of those responding stated that they either definitely would (83%) or were very likely to (10%) recommend our 4G broadband services to a friend or neighbour. In fact, 32% are so pleased with the difference our 4G broadband has made to them that they already have.
Want more in-depth information about the real difference our 4G broadband has made to people? We've got a couple of real-world case studies that you can read about by clicking here.